Data Protection & User Rights

Privacy Policy

098pkr is committed to handling your personal data with care, transparency and respect. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and stored, and what rights you have over your own data. Please read this document carefully before registering or continuing to use the Platform.

Last Updated: 1 January 2026
No Data Selling

098pkr does not sell, rent or trade your personal data to third parties. Your information is used solely to operate your account and comply with legal obligations.

Encrypted & Secured

All data transmitted between you and 098pkr is protected by TLS encryption. Account data is stored in secured environments with restricted internal access.

Your Data, Your Rights

You can request access to, correction of or deletion of your personal data at any time, subject to applicable legal retention obligations.

Minimal Collection

We collect only the data that is necessary for the purposes described in this Policy. We do not gather information beyond what is required for account operation, KYC and service delivery.

Defined Retention Periods

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Retention periods are set out in this Policy.

KYC & AML Compliance

Identity verification data is processed strictly for account security and anti-money laundering compliance. It is never used for marketing without your explicit consent.

1. Introduction

This Privacy Policy (hereinafter "the Policy") is published by 098pkr (hereinafter "the Platform", "we", "us" or "our") and applies to all personal data collected from users (hereinafter "you", "your" or "the User") in connection with access to and use of the website located at https://098pkr.cam and all associated services.

098pkr is committed to protecting personal data and processing it lawfully, fairly and transparently in accordance with applicable data protection laws. This Policy explains what data we collect, the purposes for which it is processed, the legal bases we rely on, how long we retain data and what rights you hold over your own information.

By registering an account, making a deposit or otherwise using the Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling policy, both of which form part of the overall agreement between you and 098pkr.

Note for Pakistani Users: Pakistan does not currently have a comprehensive standalone data protection law analogous to the GDPR. However, 098pkr applies data protection principles consistent with international best practices. Users in Pakistan retain the rights described in Section 11 of this Policy, exercised by contacting our support team.

2. Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

  • "Personal Data" — any information relating to an identified or identifiable natural person, including name, email address, CNIC number, IP address and financial information.
  • "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer or deletion.
  • "Data Controller" — the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, the Data Controller is 098pkr.
  • "Data Processor" — any third party that processes personal data on behalf of and under the instruction of the Data Controller.
  • "Cookie" — a small text file placed on your device by a website server for the purposes of session management, analytics or preference storage.
  • "KYC" — Know Your Customer. The identity and document verification process required before certain account features, including withdrawals, are made available.
  • "Platform" — the 098pkr website at https://098pkr.cam and all associated services, applications and products.
  • "User" — any individual who accesses, registers on or uses the Platform.

3. Data We Collect

098pkr collects personal data across several categories. The specific data collected depends on how you interact with the Platform.

3.1 Registration & Account Data

When you create an account, we collect:

  • Full name
  • Date of birth
  • Email address
  • Country of residence and city (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar)
  • Username and encrypted password
  • Phone number (where provided)
  • Preferred currency (e.g., PKR)

3.2 Identity Verification (KYC) Data

To comply with KYC and anti-money laundering requirements, we may collect:

  • Government-issued photo identification (e.g., CNIC for Pakistani nationals)
  • Proof of residential address (e.g., utility bill, bank statement)
  • Facial verification data (where applicable)
  • Payment method verification documents

3.3 Financial & Transaction Data

  • Deposit and withdrawal history
  • Payment method details (masked where possible — full card or account numbers are not stored by 098pkr directly)
  • Wagering and gaming activity records
  • Account balance history

3.4 Technical & Usage Data

  • IP address and approximate geolocation
  • Device type, operating system and browser information
  • Session data including login timestamps and duration
  • Pages visited and features accessed on the Platform
  • Clickstream and navigation data

3.5 Communications Data

  • Support chat transcripts and email correspondence
  • Survey responses and feedback submissions
  • Marketing preference records

4. How We Collect Data

Collection Method Data Typically Collected
Account registration form Name, email, date of birth, location, password
KYC document upload CNIC copy, proof of address, facial verification
Cashier / payment processing Payment method details, transaction amounts
Cookies & tracking technologies IP address, device data, session behaviour, analytics
Customer support interactions Chat logs, email content, complaint records
Third-party data providers Fraud detection signals, identity verification results
098pkr does not collect data from Pakistani payment providers such as Easypaisa, JazzCash or Raast directly. If these methods are available in the cashier, any data exchange is handled by the payment provider's own systems under their privacy policy. We recommend reviewing the privacy terms of any payment provider you choose to use.

5. Purposes of Data Processing

We process your personal data for the following specific purposes:

5.1 Account Operation

To create, maintain and secure your 098pkr account, process transactions, validate bets, manage your balance and provide access to all Platform features.

5.2 Identity Verification & Compliance

To verify your identity and age in compliance with KYC obligations, to fulfil anti-money laundering (AML) requirements and to detect and prevent fraud, account abuse and other prohibited conduct.

5.3 Service Delivery & Personalisation

To deliver the sports betting, live casino, slots and other services available on the Platform, and to personalise your experience based on your activity, preferences and location — for example, surfacing PSL fixtures prominently for users in Pakistan.

5.4 Customer Support

To respond to enquiries, complaints and support requests submitted via live chat, email or any other channel. Support agents may access account data necessary to resolve your query.

5.5 Marketing Communications

Where you have given explicit consent, to send promotional offers, bonus notifications and platform updates by email. You may withdraw this consent at any time by updating your communication preferences in account settings or contacting support.

5.6 Platform Security & Integrity

To monitor for and investigate suspicious activity, fraudulent bets, bonus abuse, unauthorised access attempts and any other conduct that may compromise the security or integrity of the Platform.

5.7 Legal & Regulatory Obligations

To comply with applicable legal requirements, including responding to lawful requests from regulatory authorities, retaining records as required by gaming licence conditions, and fulfilling tax reporting obligations where applicable.

5.8 Analytics & Platform Improvement

To analyse aggregate usage patterns, identify technical issues, improve Platform performance and develop new features. Analytics data is processed in aggregate or pseudonymised form wherever possible.

6. Legal Bases for Processing

Where data protection law requires a defined legal basis for processing, 098pkr relies on the following:

  • Contractual necessity — processing required to provide the services you have agreed to receive, including account operation, transaction processing and bet settlement.
  • Legal obligation — processing required to comply with applicable laws, including KYC, AML requirements and regulatory reporting.
  • Legitimate interests — processing necessary to protect the Platform's integrity, prevent fraud, conduct analytics and improve services, where these interests are not overridden by your rights.
  • Consent — processing for direct marketing communications, where your prior consent has been obtained and can be withdrawn at any time.

7. Data Sharing & Disclosure

098pkr does not sell, rent or trade personal data to third parties for their own marketing purposes. We may share data only in the following circumstances:

7.1 Service Providers (Data Processors)

We engage carefully selected third-party service providers to assist in operating the Platform, including payment processing partners, KYC and identity verification services, fraud detection providers, cloud hosting infrastructure and customer support tools. These providers act as Data Processors under contract and may only process your data as instructed by 098pkr for the defined purposes.

7.2 Legal & Regulatory Disclosure

We may disclose personal data to law enforcement agencies, regulatory bodies, courts or other government authorities when required to do so by law, court order or regulatory direction, including in connection with the detection, investigation or prosecution of criminal activity.

7.3 Business Transfers

In the event that 098pkr undergoes a merger, acquisition, restructuring or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this Policy will be preserved.

7.4 Fraud Prevention & Security

We may share data with fraud prevention agencies, identity verification services or other platforms where we have reasonable grounds to suspect fraudulent activity, money laundering or other prohibited conduct.

Our Commitment: We never share your data with advertisers, data brokers or marketing aggregators. Any sharing is strictly limited to the purposes described in this section.

8. International Data Transfers

As an international online platform, 098pkr and its service providers may process your personal data in countries outside of Pakistan, including within the European Economic Area (EEA) or other jurisdictions. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place, such as contractual commitments consistent with data protection standards applicable under the Platform's licence jurisdiction.

By using the Platform, you acknowledge that your data may be transferred to and processed in countries other than your country of residence. We take the security of such transfers seriously and apply consistent data protection standards across all processing environments.

9. Data Retention

We retain personal data for only as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

Data Category Typical Retention Period
Account registration data Duration of account + 5 years after closure (AML obligation)
KYC & identity documents 5 years from account closure or last transaction
Transaction & financial records 5–7 years (regulatory and tax compliance)
Betting & gaming history Duration of account + 5 years
Support communications 3 years from last interaction
Marketing consent records Until consent is withdrawn or account closed
Technical / session logs Up to 12 months (rolling)

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where anonymisation is not possible, the data is archived with restricted access.

10. Cookies & Tracking Technologies

098pkr uses cookies and similar tracking technologies on the Platform to ensure core functionality, improve performance and analyse user behaviour. Below is a summary of the cookie types in use:

Cookie Type Purpose Consent Required
Strictly Necessary Session management, login persistence, security tokens No — essential for operation
Functional Remembering preferences such as language and currency display Optional
Analytics Aggregate usage data to improve Platform performance Optional
Marketing / Targeting Session attribution, promotional campaign tracking Explicit consent required

You can manage or withdraw cookie consent at any time through your browser settings. Disabling strictly necessary cookies may impair your ability to use the Platform. Declining analytics or marketing cookies will not affect your access to Platform features.

11. Your Rights

Regardless of your location, 098pkr respects your rights over your personal data. The following rights are available to all registered users:

Right of Access

You may request a copy of all personal data we hold about you, including what it is, how it is used and who it has been shared with.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data held on your account.

Right to Erasure

You may request deletion of your personal data in certain circumstances, subject to legal retention obligations we are required to fulfil.

Right to Restrict Processing

You may request that we limit how we use your data in specific circumstances, such as while a dispute is resolved.

Right to Data Portability

Where technically feasible, you may request a structured, machine-readable copy of your data for transfer to another controller.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes at any time.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond within 30 days of receiving a verifiable request. Identity verification may be required before your request can be fulfilled.

12. Children & Minors

The Platform is strictly intended for adults aged 18 or older, or the higher minimum age required by the operator's licence jurisdiction or the User's local law. 098pkr does not knowingly collect personal data from individuals under the applicable minimum age.

If we become aware that personal data has been collected from a minor, we will immediately suspend the relevant account, void all associated transactions and permanently delete the data. Age verification is conducted as part of the KYC process for all registered users.

If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

13. Security Measures

098pkr implements technical and organisational security measures appropriate to the nature of the data processed and the risks involved. These include:

  • TLS/HTTPS encryption for all data transmitted between your browser and our servers
  • Encrypted storage of sensitive account credentials — passwords are never stored in plaintext
  • Access controls limiting internal staff access to personal data on a need-to-know basis
  • Fraud detection and anomaly monitoring systems operating in real time
  • Regular security reviews of Platform infrastructure
  • Mandatory two-factor authentication for internal administrative access to data systems

While we take every reasonable precaution, no data transmission over the internet is entirely risk-free. Users should maintain strong, unique passwords and be vigilant about phishing attempts. 098pkr will never ask for your password via email or chat.

14. Third-Party Links & Services

The Platform may reference or display the names of third-party services — including payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — for contextual purposes. These references do not constitute hyperlinks to third-party sites, and 098pkr has no control over and accepts no responsibility for the privacy practices of any third-party services you independently choose to use.

Where third-party processors handle data on our behalf (e.g., KYC verification providers), they do so under contractual data processing agreements requiring them to apply equivalent protection standards.

15. Changes to This Privacy Policy

098pkr reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements or Platform services. Material changes will be communicated to registered Users via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform following any update constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you should cease using the Platform and may request account closure.

16. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a concern about how your personal data is being handled, please contact the 098pkr data team:

Data Protection & Privacy Enquiries

Email: [email protected]

Please include "Privacy Request" in the subject line along with your registered account username and a clear description of your request.

We aim to acknowledge all privacy-related requests within 5 working days and to provide a substantive response within 30 days. Identity verification will be required before access, correction or deletion requests can be fulfilled.

Your Data, Your Control

Confident in How We Handle Your Data?

098pkr is built on transparency — in our odds, our terms and the way we treat your personal information. Head back to the Platform and explore with confidence.